Personal homecare
Our personal care services
Our personal homecare services are designed to support you or your loved one with day-to-day personal tasks.
Our fully trained visiting carers deliver these homecare services with dignity, empathy, respect, and the ultimate goal of enhancing independence and quality of life wherever possible.
We understand that personal care needs differ from person to person, which is why we curate bespoke care plans fully tailored to the service user’s needs, goals, and preferences.
Washing and bathing
Helpful support with washing, showering, and bathing to help boost confidence and support personal hygiene needs.
Dressing
Friendly assistance with selecting and putting on comfortable clothing.
Grooming
Personalised help with nail care, oral hygiene, foot care, make-up application and more. Our visiting carers will ensure that you or your loved one always feels fresh and ready for the day.
Toileting and continence care
Dignified support with toileting and continence care, including sensitive continence support if required.
Nutritional assistance
Help with food shopping and preparing healthy meals to meet individual nutritional requirements. We can also support PEG feeding if required.
Daily housekeeping
Useful support around the home, including everything from laundry and tidying up to changing bedsheets and running errands.
Companionship
Genuine quality time and connection both in and out of the home. This can include everything from a lunchtime chat to accompaniment to social activities, hobbies, and outings to support emotional well-being and reduce feelings of isolation.
All of our personal homecare assistance services can be extended, reduced, or combined as needed. Browse our full range of homecare services, or contact us for more information.
Why choose Helping Hands for in-home personal care?

At Helping Hands, we know how important personal care is for enhancing feelings of control, improving quality of life, and fostering a positive sense of wellbeing.
Our visiting carers always go above and beyond, delivering our services with our core values of dignity, respect, and compassion in mind.
Our personal homecare services are as flexible as possible for a reason, ensuring we can deliver the highest standard of care while meeting the unique needs of each service user. Individuals can choose from day homecare, overnight homecare, or couples’ homecare, and all services can be extended, reduced, or combined as required.
Get started with personal homecare assistance from Helping Hands
Learn how our homecare works through our simple three-step process, designed to make the transition as smooth as possible.

Step one: Get in touch with the Helping Hands team
To make a referral, contact your nearest Helping Hands branch. A member of our team will be in touch as soon as possible to answer any questions and discuss next steps.
We have branches across Northumberland, from Ashington and Morpeth to Corbridge and Bellingham. Why not check your location by seeing where we offer homecare services in Northumberland?
Step two: Join a free, no-obligation initial assessment
Our initial assessments are delivered in the home of the service user. They are completely free and have no obligation.
The at-home assessment is an opportunity for our carers to assess your or a loved one’s needs and to ask any questions related to their personal homecare requirements. All of this information is then used to develop a bespoke care plan.


Step three: We build a tailored personal care plan
Our personal home care plans allow our carers to deliver the most appropriate and high-quality care to service users.
A tailored care plan outlines everything from the specific services required and ideal visiting times to chosen delivery methods and any useful information regarding preferences and personal notes. The care plan can also be adapted at any point.
Once approved, we can begin providing personal homecare as soon as you’re ready.
FAQs
Do you work closely with the families of service providers?
Absolutely. We understand that the transition to homecare can be challenging for families and loved ones, too. Our team will always take the opinions and concerns of loved ones into account, and we also provide regular updates and check-ins for full peace of mind.
Do you practice continuity of care?
Yes. Continuity of care is extremely important to us, and we aim to allocate the same visiting carers as much as possible to support long-term, beneficial relationships.
What other homecare services do Helping Hands offer?
At Helping Hands, we can also provide complex homecare, enabling homecare, dementia homecare, and physical homecare services.

“My carers have become an integral part of my routine, always going the extra mile to make me comfortable.”
Mary








