Location
Our homecare service locations in Northumberland
At Helping Hands, we’re proud to provide compassionate homecare services across Northumberland.
No matter where you are in the region, we have a friendly team of local visiting carers ready to offer a helping hand when you need it most.
Whether you need homecare in Ashington or homecare in Morpeth, or homecare in Hexham, make a referral today, and we’ll be in touch to arrange your free, no-obligation initial assessment.
What we do
Helping Hands is a CQC-regulated homecare provider in Northumberland with over 30 years of industry experience. Our homecare services are available across East and West Northumberland – whether you require Cramlington homecare support or Hexham homecare services – and are rooted in our core values of respect, compassion, and dignity.
Our ultimate goal is to enhance the comfort and happiness of our service users and their loved ones through flexible, bespoke homecare services.
Our homecare services
We know that the best homecare services are those that are flexible and fully tailored to the individual. This is why we offer a varied range of in-home care support to suit each service user’s unique requirements, needs, and goals.
Our homecare services can be extended, reduced, or combined as needed. They can also be delivered in the form of day homecare, overnight homecare, and couples’ homecare.
Personal homecare
Compassionate support with everyday tasks, including washing, dressing, grooming, shopping, tidying, and meal preparation. Learn more about our personal homecare services.
Complex homecare
Specialised assistance for those living with long-term, advanced, or complex medical conditions, illnesses, or injuries. Find out more about complex homecare services with Helping Hands.
Physical homecare
Hands-on help with mobility and physical care tasks, such as safe transfers, personal hygiene, moving around the home, and nutrition. Discover physical homecare support with Helping Hands.
Enabling homecare
Encouraging support designed to build confidence and help service users regain autonomy in their day-to-day life. Explore enabling homecare services provided by the Helping Hands team.
Dementia homecare
Dignified assistance for service users with dementia, focusing on establishing structured routines, providing gentle medication reminders, and providing genuine companionship. Learn more about dementia homecare.
Our homecare coverage areas
Our visiting carers deliver our homecare services across Northumberland, from coastal communities such as those seeking homecare in Blyth through to more rural towns and villages in the west, including homecare in Bellingham, with dedicated branches in both the east and the west of the region.
East Northumberland locations
Alison Dickson
Branch Manager
Areas we cover:
- Ashington
- Bedlington
- Blyth
- Cramlington
- Guide Post
- Morpeth
- Seaton Delaval
- Seaton Sluice
- Stakeford
West Northumberland locations
Pam Smith
Branch Manager
Areas we cover:
- Allendale
- Bardon Mill
- Bellingham
- Bywell
- Corbridge
- Haltwhistle
- Haydon Bridge
- Hexham
If you can’t see your location on the lists below, please feel free to contact your nearest Helping Hands branch for more information, and we will see what we can do to support you. Our team frequently covers large distances to provide the best care possible.
How to make a referral to Helping Hands
We understand that the transition to homecare can be daunting, and we’re here to support you through every step of the process. To put you at ease, we have a page dedicated to how homecare works.
This is why we’ve made our three-step referral process as simple and stress-free as possible.
Step one: Get in touch with your nearest Helping Hands branch
You can choose to call, email, or fill in the contact form of your nearest Helping Hands branch, whether you’re looking for homecare services in East Northumberland or West Northumberland.
We’ll be in touch as soon as possible to answer your queries and book your free, no-obligation initial assessment.
Step two: Home visit and care assessment
Our at-home care assessments are a chance for our visiting carers to meet the service user in the comfort of their own home, whether our services are for yourself or a loved one.
We’ll ask a few questions to assess the service user’s care needs, and make a note of any personal preferences, requirements, and goals.
These no-obligation assessments are completely free. They’re also a great opportunity for family members to express any opinions, so we can offer reassurance and answer questions.
Step three: Review your bespoke care plan
We’ll then use all of the information from the assessment to develop a fully bespoke care plan. This is what our visiting carers will use to deliver the most personalised, targeted homecare.
Our bespoke care plans typically include everything from the homecare services required, delivery methods, and any other useful information to support our personalised approach.
We will be able to start providing our homecare services as soon as the plan has been approved.
