Location
Homecare in Northumberland – what we do & how we help
Helping Hands is a CQC-regulated provider of in-home care in Northumberland with over 30 years of industry experience. Our Northumberland county homecare services span both East and West Northumberland, whether you require Cramlington homecare support or Hexham homecare services, and are rooted in our core values of respect, compassion, and dignity.
Our carers in Northumberland are carefully recruited and fully trained, ensuring every service user receives the highest standard of care in the comfort of their own home. Our ultimate goal is to enhance the quality of life of our service users and their loved ones through flexible, bespoke in-home care in Northumberland.
Our homecare services in Northumberland
We know that the best care in Northumberland is flexible and fully tailored to the individual. This is why we offer a varied range of in-home care in Northumberland to suit each service user’s unique requirements, needs, and goals.
Our Northumberland homecare services can be extended, reduced, or combined as needed, and delivered as day homecare, overnight homecare, or couples’ homecare.
Personal homecare
Compassionate support with everyday tasks, including washing, dressing, grooming, shopping, tidying, and meal preparation. Learn more about our personal homecare services.
Complex homecare
Specialised assistance for those living with long-term, advanced, or complex medical conditions, illnesses, or injuries. Find out more about complex homecare services with Helping Hands.
Physical homecare
Hands-on help with mobility and physical care tasks, such as safe transfers, personal hygiene, moving around the home, and nutrition. Discover physical homecare support with Helping Hands.
Enabling homecare
Encouraging support designed to build confidence and help service users regain autonomy in their day-to-day life. Explore enabling homecare services provided by the Helping Hands team.
Dementia homecare
Dignified assistance for service users living with dementia, focusing on structured routines, gentle medication reminders, and genuine companionship. Learn more about dementia homecare in Northumberland.
Our homecare in Northumberland
Our Northumberland carers deliver in-home care across the entire county, from coastal communities such as those seeking homecare in Blyth through to more rural towns and villages in the west, including homecare in Bellingham, with dedicated branches in both the east and the west of the region.
East Northumberland locations

Alison Dickson
Branch Manager
Areas we cover:
- Ashington
- Bedlington
- Blyth
- Cramlington
- Guide Post
- Morpeth
- Seaton Delaval
- Seaton Sluice
- Stakeford

West Northumberland locations

Pam Smith
Branch Manager
Areas we cover:
- Allendale
- Bardon Mill
- Bellingham
- Bywell
- Corbridge
- Haltwhistle
- Haydon Bridge
- Hexham

If you can’t see your location listed above, please contact your nearest Helping Hands branch for more information. As one of the most established home care providers in Northumberland, our team ensures the best possible care reaches those who need it.
How to make a referral to Helping Hands for homecare in Northumberland
We understand that the transition to homecare Northumberland families and individuals rely on can feel daunting, and we’re here to support you through every step of the process. To put you at ease, we have a dedicated page explaining how homecare works, including details on funding your homecare in Northumberland.
Our three-step referral process is designed to be as simple and stress-free as possible.

Step one: Get in touch with your nearest Helping Hands branch
Call, email, or fill in the contact form of your nearest branch, whether you’re looking for in-home care in Northumberland in the east or west of the county.
We’ll be in touch as soon as possible to answer your queries and book your free, no-obligation initial assessment.
Step two: Home visit and care assessment
Our at-home care assessments are a chance for our visiting carers to meet the service user in the comfort of their own home, whether our services are for yourself or a loved one.
We’ll ask a few questions to assess the service user’s care needs, and make a note of any personal preferences, requirements, and goals.
These no-obligation assessments are completely free. They’re also a great opportunity for family members to express any opinions, so we can offer reassurance and answer questions.


Step three: Review your bespoke care plan
We’ll then use all of the information from the assessment to develop a fully bespoke care plan. This is what our visiting carers will use to deliver the most personalised, targeted homecare.
Our bespoke care plans typically include everything from the homecare services required, delivery methods, and any other useful information to support our personalised approach.
We will be able to start providing our homecare services as soon as the plan has been approved.
Interested in finding out more about specialist care in Northumberland from Helping Hands? Speak to one of our expert care advisers today.








