Complex homecare
Complex homecare services
Do you or a loved one require complex care? Make a referral today and receive the highest standard of care from our Helping Hands visiting carers in Northumberland.
Our complex care services are fully adaptable to the needs of each individual, and we treat every service user with the utmost dignity, respect, and kindness at all times.
Learn more about our complex homecare services and contact your nearest Helping Hands branch to arrange a free, no-obligation initial assessment.
Our complex homecare services
Our complex homecare services are designed for service users with long-term or advanced health conditions.
Common examples include those with:
- Neurological conditions
- Chronic diseases
- Post-hospital recovery requirements
- Respiratory needs
Our visiting carers can confidently manage multiple medical needs with the utmost empathy, precision, and respect.
At Helping Hands, we understand that bespoke complex care looks different for everyone, and this is something we always consider when building a bespoke care plan.
Respiratory and breathing care
Assistance with managing and using breathing equipment, precise monitoring, and ensuring safety and comfort at all times. This includes equipment used for oxygen therapy and non-invasive ventilation.
Mobility and safe movement
Help with safe transfers and using mobility aids such as hoists, wheelchairs, walkers, canes, grab rails, and stair lifts. We can also offer personalised home adaptation recommendations.
End-of-life care
Dignified services that provide emotional support, symptom management, and the utmost comfort. Our palliative homecare services are rooted in compassion.
Medication and equipment management
Hands-on help with all kinds of medical equipment and medication, including catheters, feeding tubes, and more. Our visiting carers in Northumberland are fully trained and insured to administer medication and support the safe use of specialised medical equipment.
These are just a few examples of how we can support complex care at home. For more information, see our full range of homecare services or get in touch for more information.
Why choose Helping Hands for bespoke complex care?
Our mission as an independent care organisation is to provide the highest standards of care rooted in our core values of dignity, respect, and compassion. We are a proudly CQC-regulated homecare provider with over 30 years of industry experience.
We understand how important flexibility and transparency are when seeking a homecare provider, so this is what we offer to our service users and their families. How your complex condition care is delivered is completely within your control.
We deliver services in the form of day homecare, overnight homecare, and couples’ homecare to suit your needs. They can also be extended, reduced, or combined at any point.
Get started with complex homecare from Helping Hands
If you’d like to learn more about our services and how we can support you or your loved one, we’re here to support you through our simple three-step process.
Step one: Enquire with your nearest Helping Hands branch
It’s natural to have a few questions, so we’ve made it as easy as possible for you to get in touch to learn more.
We have Helping Hands branches covering West Northumberland and East Northumberland. Call, email, or fill in our online form, and a team member will be in touch as quickly as possible.
Step two: Attend your free, no-obligation initial assessment
A member of our team will schedule your at-home assessment. These are completely free and no obligation.
We will visit you or the service user in the comfort of their home to learn more about their current challenges, needs, and preferences. This will provide us with all the information we need to put together a bespoke care plan.
Step three: We build a bespoke complex care plan
After the initial assessment, we’ll put together a bespoke care plan, detailing everything from specific services and ideal visitation times to useful notes about yourself or your loved one.
Our complex homecare services can begin as soon as required following plan approval.
FAQs
Who typically requires complex care?
No two service users are the same, which is why complex care needs are designed to support a wide range of conditions. Some of the most common we encounter include neurological conditions, dementia and Alzheimer’s disease, mental health conditions, and respiratory conditions.
Where does Helping Hands offer complex homecare services in Northumberland?
Helping Hands provides complex homecare services in Northumberland, with branches in the East and West of the region. Some of our most popular delivery areas include Morpeth, Cramlington, Blyth, Ashington, and Bellingham.
What other homecare services are available at Helping Hands?
As well as complex homecare, we can provide personal homecare, complex homecare, enabling homecare, and dementia homecare.
“My carer has truly become like family to me. Their support and constant presence have made my daily life easier and more enjoyable.”
Pauline
