Our Care

Elderly woman having a laugh with her carer

Our Care

We know good, personal homecare can make a real difference to people’s lives. Our carers work alongside you and your families to ensure you continue to enjoy a fulfilling level of independence. We go that extra mile to ensure you get the support needed to live in the comfort of your own home.

Personal care

We offer personalised care packages to enhance your life and maintain your independence. Whether you need support on a temporary or permanent basis, our goal is to make your life easier and more comfortable.

Our team of caring professionals is here to assist you with various tasks, recognising that sometimes, a little extra help can make a big difference as we age. From personal care like bathing, dressing, and maintaining personal hygiene to assisting with toileting and continence care, we prioritise your comfort and always respect your privacy and dignity.

When it comes to keeping your home clean and tidy, we’ve got you covered. Our services extend to cleaning, laundry, and general tidying to ensure your living space remains clean and organised. We’re also here to assist with shopping and food preparation, ensuring you have delicious and nutritious meals tailored to your dietary needs and preferences.

In certain cases, you may require peg feeding for proper nutrition, and our trained and experienced carers are here to provide this type of care with a focus on maintaining your dignity and comfort.

But we’re not just about practicalities – companionship is a vital part of what we offer. Our friendly carers engage with you socially, offering meaningful activities to prevent loneliness and isolation. We’ll even accompany you on outings, appointments, and errands to make sure you get out and about as much as you want.

And when it comes to your overall well-being, we’re here for reassurance and support. From medication management to ensuring you take the right medication at the right time and in the correct dosage, we’re able to cover all these matters.

As your dedicated domiciliary care provider, our ultimate goal is to help you live as independently as possible while providing the support you need to thrive. We work closely with you and your family to create a care plan that aligns with your individual needs and preferences, always with a focus on compassion, respect, and dignity. Here at Helping Hands, your well-being is our top priority.

Complex / Physical Care

Welcome to our caring community, where our trained and dedicated team is available to support you with any complex or physical care needs you may have. We understand that dealing with issues around mobility, breathing apparatus, and physical disabilities can be challenging, but rest assured, we’re here to make things easier for you.

When it comes to mobility challenges, we’re your helping hand. Our support includes assistance with transfers, making sure you can get in and out of bed, chairs, or other furniture safely and comfortably. We’re also here to assist with mobility aids like wheelchairs, walkers, and canes, ensuring they’re properly adjusted and used safely. 

If you have any concerns about falls or safety, we’ll assess your home environment and provide suggestions for modifications or adaptations to keep you safe and independent.

For those requiring breathing apparatus, our experienced carers are here for you. Whether you’re managing respiratory conditions like COPD or asthma, we can assist with your breathing equipment, administer oxygen, and monitor your breathing to ensure you’re getting the support you need to breathe comfortably.

In times of need, our support extends to end-of-life care. Our trained and compassionate team is here to provide physical care, managing symptoms such as pain, nausea, or difficulty breathing. Emotional support is a significant part of our role, ensuring both you and your family feel comfortable and supported throughout.

If you’re dealing with a physical disability illness, our tailored care is designed to meet your individual needs. From personal care to mobility support and all aspects of daily living, we’re here to provide the assistance you require. We also offer support with medication management and any medical equipment you may use, ensuring you feel comfortable and confident with your care.

Our goal as a domiciliary care provider is simple – to deliver compassionate, person-centred care that meets your individual needs and preferences. We collaborate with you and your family to create a care plan that addresses your specific concerns and challenges, always with a focus on respect, dignity, and compassion. Because here, your well-being is at the heart of everything we do.


Our mission is to help you lead the most normal and independent life possible, right from the comfort of your own home. We understand that navigating through the challenges of old age, disabilities, or illness can be difficult, but we’re here to support you in maintaining your independence, enjoying life to the fullest.

Enabling care is about empowering you to live life on your terms. We’re here to assist with personal care, medication management, and physical support, ensuring you can comfortably and safely carry out your daily activities. From cooking and cleaning to shopping, we’re here to help you maintain your home and independence.

Social engagement is a crucial aspect of enabling care. Our caring team provides companionship and support, encouraging you to connect with the world around you. This could involve anything from leisurely walks to attending social events or pursuing hobbies that bring you joy. We’re also here to help you stay connected with friends and family, whether through technology or in-person visits.

Minimising isolation is a top priority for us. We understand that living at home can sometimes feel isolating, especially if mobility is a challenge. That’s why we focus on building meaningful relationships with our service users, providing emotional support and fostering social connections. Staying engaged with your local community is vital for your well-being.

Ultimately, our goal as a domiciliary care provider is to help you lead a fulfilling and independent life within the comfort of your own home. We collaborate with you and your family to create a care plan that addresses your unique needs and preferences, always emphasising respect, dignity, and compassion.

Whether you need assistance with personal care, social engagement, or anything in between, know that we’re here to support you every step of the way. At Helping Hands, your well-being is our priority.


One of our primary aims is to ensure you can continue living comfortably and safely in the familiarity of your own home, even as dementia becomes a part of your daily life.

Caring for someone with early dementia requires a tailored approach, and that’s exactly what we offer. From assisting with daily tasks like cooking, cleaning, and personal care to providing specialist care for those dealing with memory loss or behavioural challenges, we’re here to support you in a way that suits your specific needs.

What sets us apart is our commitment to working closely with you and your family to create a personalised care plan. We understand that dementia affects individuals differently, with various forms each presenting unique symptoms and challenges. Our approach is rooted in flexibility and empathy – we take the time to understand you and your specific situation.

For instance, if you’re facing Alzheimer’s disease, we might focus on establishing structured routines and reminders to provide a sense of familiarity and stability. If you have vascular dementia, we’ll collaborate with you to manage risk factors like high blood pressure or diabetes that can impact symptoms.

Regardless of the type of dementia, our goal remains consistent: to create a safe and comfortable environment within your home. We assist in maintaining connections with friends and family, manage medication, and offer emotional support when needed. Additionally, we provide respite care for family members who may need a break from caregiving responsibilities.

We strongly believe in transparent communication. Regular updates are provided to family members, and we encourage open and honest discussions about any concerns or changes in your condition.

Whether you require assistance with daily tasks or specialist dementia care, Helping Hands is here to collaborate with you and your family. Together, we’ll create a plan that preserves your independence and dignity to the greatest extent possible. Your well-being is our top priority.

“My carers have become an integral part of my routine, always going the extra mile to make me comfortable.”


Interested in finding out more about specialist home care from Helping Hands? Speak to one of our expert care advisers.