Meet the team

Meet the team

Our success is built on the passion, skills and experience of our leadership and management team. They’re committed to maintaining high-standards and delivering person-centred care.

Senior Management Team

David Harrison

Managing Director

David has worked within the care sector for more than a decade. His experience within social care includes driving change and improvement programmes. As managing director of Helping Hands Community Care, David has transformed the business. His finance skills have proven invaluable in a challenging environment. However, it’s more his collaborative approach to engage, motivate, and encourage others that have helped develop the organisation, expanding into new areas.

Deb Elliot

Quality Manager and Clinical Adviser

A registered nurse, with more than 40 years’ experience, Deb has worked in both social care and the NHS. She qualified in 1981 at Hexham General Hospital and spent most of her working life working in primary care. She joined the organisation in July 2015 in the role of Clinical Lead responsible for exercising professional leadership and direction for all carers and staff.

Branch Managers

Alison Dickson

Branch Manager, East Northumberland

Alison has dedicated her life to the care profession since leaving school aged 16. She began working for Helping Hands Community Care as a care worker in 1995, working her way to Team Manager for the Cramlington area, progressing to Branch Manager in 2017. She has an Advanced Diploma in the Moving & Handling of People. She is responsible for ensuring the delivery of care service meets the standards set out by the CQC, being well led, safe, effective, responsive and overall caring. She strives to make ongoing continuous improvements to the service we provide through recruitment, training, effective team work, quality assurance and monitoring.

Pam Smith

Branch Manager, West Northumberland

Pam Smith is an experienced health and social care professional. She has worked as a registered manager within care homes and is highly skilled in the management of staff and their training.  She is a qualified social care tutor and assessor and joined Helping Hands from a local training and learning organisation where part of her role was to provide regular leadership training to our senior staff. As Hexham branch manager, she oversees day to day operations, driving quality assurance and developing a growing care team.

“My carer from goes above and beyond to ensure my needs are met, making me feel like I’m their top priority.”