Home Care in Northumberland
Helping you or your loved one live safely, comfortably and independently at home.
Helping Hands provides compassionate, CQC-regulated home care across East and West Northumberland. Our local teams offer personalised support shaped around your needs, routines and preferences, with a free, no-obligation assessment to help you find the right care.
Prefer to speak to one of our team on the phone? Call your local branch.
East Northumberland 01670 339671
West Northumberland 01661 843 839
About Helping Hands home care in Northumberland
Choosing home care means staying where you feel most comfortable. For many people, being in a familiar home, with their own routines, belongings, and family and neighbours close by, makes a real difference to their confidence and wellbeing. It’s also a genuine alternative to moving into a residential care home.
Helping Hands has provided home care in Northumberland for over 30 years, and over that time we’ve shaped our services around helping you or your loved one maintain their chosen lifestyle. We keep the individual in control and build a home care package around their needs and routines, rooted in our values of respect, compassion and dignity. Every carer is carefully recruited and fully trained, and we keep families updated so everyone feels reassured.
“My carer has truly become like family to me. Their support and constant presence have made my daily life easier and more enjoyable.”
Pauline
Our home care services in Northumberland
Helping Hands provides personalised home care in Northumberland tailored to individual needs, helping you or your loved one maintain a good quality of life in the comfort of your own home. Care packages can be adapted, extended or reduced as needs change, with support available during the day, overnight or for couples living together.
Personal home care
More info
Discreet, dignified help with washing, dressing, grooming, meal preparation and everyday household tasks. Find out more about personal home care.
Dementia home care
More info
Calm, consistent support for people living with dementia, from structured routines and medication reminders to genuine companionship. Find out more about dementia home care.
Complex home care
More info
Safe, specialist support for long-term health conditions and advanced medical needs, including medication management and help with transfers. Find out more about complex home care.
Physical home care
More info
Hands-on help with mobility, safe transfers, personal hygiene and nutrition, both inside and outside the home. Find out more about physical home care.
Enabling home care
More info
Encouraging support that helps you rebuild confidence and independence after an illness, injury or diagnosis. Find out more about enabling home care.
Elderly home care
More info
Flexible support for older people who want to stay safe, comfortable and independent in the home they know. Find out more about elderly home care.
Companionship care
More info
Friendly visits for conversation, hobbies and trips out, helping to ease loneliness and keep you connected to your community. Find out more about companionship care.
Respite home care
More info
Short-term cover that gives family carers time to rest and recharge, knowing their loved one is in safe hands. Find out more about respite home care.
Overnight care
More info
Sleep-in and waking night support for anyone who needs reassurance or help during the night. Find out more about overnight care.
Visiting home care
More info
Regular visits at times that suit you, from a quick morning check-in to several calls throughout the day. Find out more about visiting home care.
Domiciliary care
More info
Professional, regulated care and support delivered in your own home, planned entirely around you. Find out more about domiciliary care.
Not sure which service is right? Speak to your local team.
East Northumberland 01670 339671
West Northumberland 01661 843 839
Home care across East and West Northumberland
We provide home care across Northumberland from two local branches, covering coastal towns in the east through to rural villages in the west. Each branch has its own local manager and home care team, so you always know who to speak to.
Home care in East Northumberland
From the coast at Blyth to the market town of Morpeth, our East Northumberland home care team supports people living in and around:
Alison Dickson
Branch Manager
Areas we cover:
- Bedlington
- Guide Post
- Seaton Delaval
- Seaton Sluice
- Stakeford
Home care in West Northumberland
From Hexham and the Tyne Valley to the rural villages further west, our West Northumberland home care team supports people living in and around:
Pam Smith
Branch Manager
Areas we cover:
- Allendale
- Bardon Mill
- Bywell
- Corbridge
- Haydon Bridge
Can’t see your town or village? See all the areas we cover or contact us to speak to your nearest branch to check.
How home care in Northumberland works
Arranging care for the first time can feel daunting, so we keep the process simple.
- Get in touch: Call your local branch on 01670 339671 for East Northumberland or 01661 843 839 for West Northumberland, email us or complete our contact form, and your local team will be in touch as soon as possible.
- Free home assessment: We visit you, or your loved one, at home to talk through care needs, preferences and goals. Families are welcome to join. It’s free, with no obligation.
- Choose your services: Together, we agree which home care services you need and how they’re delivered, whether that’s day visits, overnight care or a combination.
- Your personal care plan: We create a tailored care plan covering your services, visit times and carers. Once you’ve approved it, your care can begin.
Frequently asked questions about home care in Northumberland
Is Helping Hands home care regulated?
Yes, Helping Hands is regulated by the Care Quality Commission (CQC) and has more than 30 years’ experience providing home care in Northumberland.
Can I combine more than one type of home care?
Yes, many people receive a combination of home care services, such as personal care during the day alongside overnight support or dementia care. Your home care plan can be adapted as your needs change.
How much does home care cost?
The cost of home care depends on the type of support you need, how often visits take place and the length of each visit. Helping Hands will discuss your requirements during your free, no-obligation assessment and explain the costs involved. Depending on your circumstances, you may also be eligible for financial support towards your care.
Find out more about home care costs and funding your home care.
East Northumberland 01670 339671
West Northumberland 01661 843 839
Careers
Are you passionate about your community and eager to make a positive impact? We’re looking for enthusiastic people to join our home care teams across East and West Northumberland. Enjoy fantastic training, flexible hours, attractive benefits and opportunities for personal growth within your role.
