About Us

Carer looking after an old woman with a city skyline in the background

Who we are

Helping Hands Community Care is a leading independent care organisation that has been serving local communities across Northumberland and Tyneside for more than three decades.

Welcome to Helping Hands Community Care, your trusted partner in care for more than 30 years. We’re not just a care organisation; we’re a team dedicated to making a positive impact in the lives of our local communities across North East England.

We strive to ensure our users continue to enjoy a fulfilling level of independence.

At Helping Hands, we take pride in offering a home care service that goes above and beyond. Our amazing care team, equipped with specialist skills, works around the clock to support elderly and vulnerable individuals. Whether you’re in a bustling town or a quiet rural area, we’re here to ensure that you or your loved ones receive high quality care in the comfort of your own home.

Our carers put in long hours, sometimes covering considerable distances to be there for those who need a helping hand. More than just carers, they become friends and companions, offering essential services like meal preparation, shopping, cleaning, and medication management. Our team is also well-versed in providing specialist care for individuals with behavioural needs, disabilities, dementia, or post-traumatic injuries.

Medical support? We’ve got you covered. Our skilled staff are trained to provide the necessary medical assistance, working closely with families, specialists, and other health organisations to tailor our support to each individual’s unique needs.

At the heart of our organisation is RESPECT – a philosophy that guides everything we do. It’s not just a word; it’s a commitment to making life better for our colleagues and service users alike. Join us on this journey, where compassion meets commitment, and let’s make a positive impact together.

Interested in finding out more about specialist home care from Helping Hands? Speak to one of our expert care advisers.