Our experience with people with complex needs and challenging behaviour means we know that people can be supported to live in their own home.
Everyone has different needs, so the amount of support we offer varies – some people have 24-hour support, others may need only a few hours a day.
Within supported living schemes, we provide a highly-personalised service, with everyone’s service provision based on their views, needs and preferences. We support people to manage their tenancies, access the community and develop independent living skills.
We promote choice and inclusion. By listening to the people and families we support, we shape a service that is as individual as they are. We make sure each person is involved in their support via the recruitment of their staff teams.
We use staff matching tools to identify the characteristics of the ideal support worker and create bespoke job adverts with the person we support and their family. They are then involved in the shortlisting and interviewing of each person and decide who they would like to work with.
We believe that each person we support should have opportunities to learn new things and enjoy the activities they wish to do. Becoming part of the local community enables individuals to live an active and inclusive life.
Helping Hands is developing expertise in supporting people out of assessment and treatment units and other institutions, into this type of living arrangement.